Frequently Asked Questions
Everything you need to know about our premium wellness products and services.
How long does shipping take within Singapore?
We offer standard delivery within 2 to 4 business days. For urgent wellness needs, express shipping options are available at checkout for next-day delivery.
Are your products sourced sustainably?
Yes, quality and ethics are our priorities. We source our natural ingredients from certified sustainable farms to ensure the highest potency and minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and local options like GrabPay and PayNow.
Can I return a product if I am not satisfied?
We offer a 14-day return policy for unopened and sealed products. Due to the nature of consumable wellness items, we cannot accept returns on opened packaging.
Do you offer international shipping?
Currently, we primarily serve the Singapore market. However, we are expanding our reach; please contact our support team for a custom shipping quote to your country.
How should I store my wellness supplements?
To maintain maximum freshness and efficacy, we recommend storing all products in a cool, dry place away from direct sunlight.